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Here’s the one you want to be on!
the TravelersChoiceAwards2008 list of top hotels which I’m sure is full of hotels that not only deliver on their promise but very likely over deliver and are rewarded for it. They probably also are aware of how they are perceived in the marketplace by participating in the conversation that happens about them and take corrective action quickly if needed to avoid the fate of those who take things for granted and probably don’t care.
Sphere: Related ContentJEB @ February 29, 2008