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Breaking News

Surprising, after all these years……

JEB @ June 30, 2008 #

of online travel, to find that Independent Hotels’ Online Presence Lagging according to this recent study by GuestCentric. The gap between the larger chains and smaller independent hotels is significant when it comes to an effective presence online and the use of web based marketing and distribution tools.
The web was supposed to have leveled the [...]

More on page 471

Excellent arguments for active engagement

JEB @ May 27, 2008 #

in this article Thinking About the Social Web? Do Something! on ClickZ. It corresponds with my own view on the changed market environment companies in all industries - but especially travel - have to compete in to get customer attention and buy-in.
The command and control era is fast coming to an end, if it has [...]

More on page 462

CondeNast is moving into the blogosphere

JEB @ April 24, 2008 #

according to this TechCrunch post CondeNet Tries To Blogify Concierge.com buying HotelChatter and jaunted from SFO Media.

Looks like an attempt to capitalize on the expanding social media scene that might [...]

More on page 455

Predicting flight delays

JEB @ April 16, 2008 #

is what Delaycast does as explained in the latest issue of Springwise the trend newsletter. Should become a welcome and useful tool for travelers as we head into the summer season.
SHARETHIS.addEntry({ title: “Predicting flight delays”, url: “http://buhlerworks.com/wordpress/2008/04/16/predicting-flight-delays/” });
Sphere: Related Content

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On My Way

JEB @ April 2, 2008 #

There is usually not too much positive to write about when it comes to airline travel these days but here is a new service introduced by our neighbors to the north called aircanada.com - Travel Info - On My Way. It offers a whole range of support services in the event of flight delays caused [...]

More on page 440

Yahoo Search Casts Lots with Semantic Web Technology

JEB @ March 14, 2008 #

reports MarketingVOX. This is further proof of improved search becoming a reality in the not too distant future and here’s a quote relevant to travel
For example, instead of searching for hotels in Miami and having to sift through results that include hotels, travel vendors and hotel deals, one could query for Miami hotels that allow [...]

More on page 420

Here’s part of the discussion at the ITB

JEB @ March 10, 2008 #

http://www.youtube.com/watch?v=1xcmBmDc3y0

Blogger Summit Video

on the topic of journalists vs bloggers which covered a wide range
of opinions expressed by the panel. Adding to my opinion recorded in
the video, I consider B2B travel blogs a valuable resource for leaders
working in the travel industry, one they should use to keep abreast of
what’s happening now and what will [...]

More on page 416

Online travel satisfaction continues to decline

JEB @ February 20, 2008 #

this study, the American Customer Satisfaction Index (ACSI), released today by the University of Michigan with e-commerce partner ForeSee Results is a wake-up call mostly for the online travel agencies, but if I were a travel supplier I wouldn’t be too pleased about myself either.
It clearly shows that the low hanging fruit in selling [...]

More on page 405

The 2008 Trends List

JEB @ February 4, 2008 #

published by PhoCusWright FYI gives an overview of what developments we can expect in the year ahead of us and how they will affect the travel industry. It’s been an accurate predictor for many years and a worthwhile read and I’m not saying that in my capacity as Senior Destination Marketing Analyst but as [...]

More on page 399

It’s pretty much a no-brainer why!

JEB @ January 29, 2008 #

Hotelmarketing has a long post on Why “David” Virtuoso can coexist with Goliath “Expedia” which deals anew with the much predicted demise of travel agents proclaimed a few years ago. This, of courses, has not happened as that much hyped demise was never in the cards. What nobody can deny either, is that the number [...]

More on page 393