Facebook Infographic

Amazing growth rates, especially in the 65+ age group and Indonesia. Posted via email from JEBstream

And here’s the size of the playing field.

Some Visual Insight into the $50 billion Behemoth

Social Media Mission Control – The Contact Center Must Evolve.

In this recent post in his Web Strategy blog Jeremiah Owyang of Altimeter Group and a leading social web strategist, describes the future of social customer service which for some is already here. With this approach the usual question about what positive effect on ROI social web marketing is having should be answered as well. [...]

Stories, People and Relationships

Is to me what sums up the basics of a successful blueprint for social web engagement. In this excellent interview with Adam Wallace, New Media Marketing Manager, of the Roger Smith Hotel in Manhattan in my opinion deservedly called a Social Media Rock Star – we learn a lot about what makes them the gold [...]

Happy Holidays!

Wishing everyone a wonderful, peaceful Holiday Season with family and friends. Joe Posted via email from JEBstream

Web 2.0: A Natural Evolution?

This article by Haydn Shaughnessy in the Research Blog of the Harvard Business Review, delves deeper into a number of often used, terms like Web 2.0, Semantics, Ecosystems and Mobile and links them together in a very useful and surprising graph. The analysis reveals some interesting results worth paying attention by businesses as they will [...]

What’s your brands app?

via adage.com This article widens the definition of “app” and touches on some important elements impacting successful brand marketing. Travel brand marketers are faced with the exact same issues how to best position themselves in this new world of “apps” and in the context raised here of how their brand is “applied” in a mobile [...]

Social Media Doubters need to watch this!

This is an updated version of what I consider still one of the best presentations on the social web. It provides convincing reasons why we need to pay attention to what changes it is causing in the world at large. There is no way that any business in any industry can continue to ignore what [...]

A strong case for Social Web Marketing

Social Media Marketing: 27 Awesome Stats, Soundbites and Slides View more presentations from HubSpot Internet Marketing.