Feb 21 2011
How airlines use Twitter
via holykaw.alltop.com Great infographic. Hat tip to Travel 2.0 Posted via email from JEBstream
Feb 4 2011
The tie that binds: How social media strengthens companies
via holykaw.alltop.com Informative visual presentation of the many internal and external benefits social web awareness brings to organizations. This transformation will ultimately result in an overall improved performance as well as ROI. Posted via email from JEBstream
Feb 2 2011
Facebook Infographic
Amazing growth rates, especially in the 65+ age group and Indonesia. Posted via email from JEBstream
Dec 29 2010
Social Media Mission Control – The Contact Center Must Evolve.
In this recent post in his Web Strategy blog Jeremiah Owyang of Altimeter Group and a leading social web strategist, describes the future of social customer service which for some is already here. With this approach the usual question about what positive effect on ROI social web marketing is having should be answered as well. [...]
Dec 28 2010
Stories, People and Relationships
Is to me what sums up the basics of a successful blueprint for social web engagement. In this excellent interview with Adam Wallace, New Media Marketing Manager, of the Roger Smith Hotel in Manhattan in my opinion deservedly called a Social Media Rock Star – we learn a lot about what makes them the gold [...]
Dec 24 2010
Happy Holidays!
Wishing everyone a wonderful, peaceful Holiday Season with family and friends. Joe Posted via email from JEBstream
Dec 23 2010
Web 2.0: A Natural Evolution?
This article by Haydn Shaughnessy in the Research Blog of the Harvard Business Review, delves deeper into a number of often used, terms like Web 2.0, Semantics, Ecosystems and Mobile and links them together in a very useful and surprising graph. The analysis reveals some interesting results worth paying attention by businesses as they will [...]
Dec 22 2010
What’s your brands app?
via adage.com This article widens the definition of “app” and touches on some important elements impacting successful brand marketing. Travel brand marketers are faced with the exact same issues how to best position themselves in this new world of “apps” and in the context raised here of how their brand is “applied” in a mobile [...]
