Smart Marketing on the Social Web » seth godin http://buhlerworks.com/wordpress Insights for Effective Travel, Tourism & Destination Marketing Today Fri, 16 Jul 2010 14:48:41 +0000 http://wordpress.org/?v=2.9.2 en hourly 1 The complicit customer http://buhlerworks.com/wordpress/2008/08/06/the-complicit-customer/ http://buhlerworks.com/wordpress/2008/08/06/the-complicit-customer/#comments Thu, 07 Aug 2008 01:26:45 +0000 Joe Buhler http://buhlerworks.com/wordpress/2008/08/06/the-complicit-customer/ As so often, I can’t but agree with Seth Godin on this comment about how we as customers are complicit in not improving marketing standards.

Especially his comment about the bottom feeding online travelers in permanent search of the cheapest product and then complaining about bad service!

It starts sounding like a broken record but “you’ll get what you pay for” is as true as ever in any industry I can think of.

]]> http://buhlerworks.com/wordpress/2008/08/06/the-complicit-customer/feed/ 2