The winner is clear and hands down too. It’s about engagement and conversation and not pushing of mere information or worse a sales pitch. Chatbots are the tool to do it right and with great measurable results. medium.com/swlh/its-time-to-put-sms-out-of-its-misery-944d9a1a70f9
About Joe Buhler
Posts by Joe Buhler:
- Intelligent Web
- Local Marketing
- Messenger Marketing
- Reputation Marketing
- Social Web
- Web 3.0
This excellent article and infographic make it abundantly clear that we’re not talking about some gimmick here but about how to transform how business is transacted and not only in e-commerce but across all categories and industries. Chatbot Infographic
Email and phone-based customer service interactions are often frustrating and full of terrible elevator music. Are chatbots here to save us? — Read on contently.com/strategist/2018/02/27/chatbot-revolution-here/ Yes, it is here and will succeed when considering the preference for using this tool for interacting with a business. I totally agree with the writer on the low quality […]
Pass Go, collect $200, and go bankrupt as big tech buys all the properties. — Read on www.l2inc.com/daily-insights/winners-and-losers/lets-play-monopoly All commentary should be this entertaining while providing excellent insights and an often provocative viewpoint.
More reasons why building a great reputation, then maintaining and actively marketing it online is so important for any local business. And yes, we can help with that.
Here’s a key excerpt from the article. According to Gartner, chatbots will power 85% of all customer service interactions by the year 2020. Chatbots have established their place in the home and our personal lives; now watch what they can do in enterprise applications over the next few years. Source: Chatbots: Changing the Nature of […]
“Selling hyperlocal marketing technologies and services to both multi-store brands and local merchants might seem to be the best way for a would-be provider to reach scale. When you boil it down, they’re trying to achieve the same objectives, right? Of course, it’s not that simple.” Selling hyperlocal marketing technologies and services to both multi-store […]